Only the old nearly dead battery works new identical ones don t.
Surface pen light wont come on.
Check the surface charging cable if your surface doesn t turn on even after it s plugged in the charging cable may be damaged.
I m almost 100 sure this is a pen issue since the led won t light up regardless.
If you re not sure which pen you have use this page to help you identify it.
How is this possible.
Plug it in the other way.
I can t still write erase but i can t use any of the features that require a button click which is pointless not to have.
For info on how to use your pen go to how to use your surface pen.
According to the forum it does seem like this is not an isolated instant broadly experienced but multiple.
Plug the charger back into the electrical outlet and your surface.
This will help provided the cable problem is closer to the power supply than the usb in the surface pro charger.
This step resets the charger.
My dell active pen not working too.
The easiest way to tell if the charging cable is damaged is to check the white led light on the end of the cable that connects to the side of the surface.
Leave your surface pro plugged in and charging for at least 5 minutes minimum.
Contacted microsoft support they sent me a new one fre.
After you unplug the charger from your surface and the wall make sure to wait 10 seconds.
Tilt support lets you shade your sketches just like you would with a graphite pencil.
Holding the top button doesn t light up the led and it won t recognize by my surface.
Replaced battery reinstalled drivers reconnected blue tooth all the solutions people posted in the support forums but it s still not working.
Flip the charger 180 degrees and check to see if the led light comes on and if your surface starts charging again.
The advantage is you do not have to contort yourself to see the light at the surface pro not turning on at all or only turning on momentarily.
Once you identify your pen find your surface model to see what features are available.
Surface pen delivers a natural writing and drawing experience with ink that flows out in real time with virtually no lag or latency.
